Refund & cancellation policy.

Last updated: 22 October 2026. Punch bars are food, so this policy is stricter than it would be for most products. Here it is in plain terms.

1. Cancelling an order

You can cancel before we process the order. Message us on WhatsApp at +91 70429 61678 or email hello@punchbars.in as soon as possible with your order number. Once an order has been processed for dispatch, it cannot be cancelled.

2. Returns

We cannot accept returns on food. For hygiene and safety reasons we do not take back bars that have been delivered, whether or not the wrapper has been opened. This does not affect your rights under section 3.

3. Damaged, wrong or missing items

If your order arrives damaged, or you get the wrong item, or something is missing, we will replace it or refund it. Tell us within 48 hours of delivery. Message +91 70429 61678 on WhatsApp or email hello@punchbars.in, and include your order number and a clear photo of the item and the packaging. We will confirm the outcome by email. If we agree a refund, we issue it to the original payment method.

4. Refund timing

Approved refunds are issued within 7 working days. How long the money then takes to reach you depends on your bank or payment provider.

5. Orders we cancel

If we cancel an order because an item is out of stock, because of a pricing or description error, or because we could not deliver to your address, we refund it in full.

6. Contact

NutriThrive Private Limited, B2, 431, Beri Khas, Beri, Jhajjar, Haryana 124201, India. Email hello@punchbars.in. WhatsApp +91 70429 61678.